Job title: Head of sustainability, Costa
Victoria is head of sustainability at Costa, responsible for the development, execution and delivery of Costa’s Force for Good sustainability programme. Victoria has a diverse background in programme management and sustainability within the food and hospitality service sector. Prior to Costa, Victoria headed up the programme team at the Sustainable Restaurant Association (SRA) where she oversaw development of strategic projects. Before the SRA Victoria worked on the 2012 Olympic and Paralympics Games Organising Committee where she programme-managed the Catering Cleaning and Waste (CCW) operation for almost three years. The role involved developing and running the project management structure across the CCW operation which delivered 15 million meals across 36 venues. Victoria is passionate about sustainability in food and beverage and has previously volunteered for conversation projects in coffee growing communities within Central America.
Communicating with customers across the sustainability spectrum 12:20 pm
Costa’s Force for Good programme: influence on customers Engaging consumers and understanding their values Building long-term relationships through meaningful communicationRead more
day: 9 May 2018